Refund & Cancellation Policy

Last updated: February 2026

This policy explains how refunds and subscription cancellations work for TierPOD (tierpod.com). Subscription payments are processed via Lemon Squeezy.

1. Subscription Plans

TierPOD offers subscription plans (e.g. Starter, Standard, Premium). Billing is recurring (e.g. monthly or as shown at checkout) and is processed through our payment provider, Lemon Squeezy. When you pay at tierpod.com, the charge is processed by Lemon Squeezy.

2. Cancellation

You may cancel your subscription at any time from your account or subscription management page. After you cancel:

• You will keep access to paid features until the end of your current billing period.
• You will not be charged again after that period.
• We do not provide partial refunds for the unused part of a billing period.

3. Refunds

We do not offer refunds for subscription fees already paid, including for partial billing periods after cancellation. If you believe you were charged in error (e.g. duplicate charge, unauthorized payment), contact us and we will work with you and our payment provider to resolve the issue. Refunds in such cases are at our discretion and subject to the payment provider’s rules.

4. Failed or Disputed Payments

If a payment fails, we may retry or suspend access until the payment is updated. Chargebacks and payment disputes should be raised with your bank or card issuer; we may suspend or close the account until the dispute is resolved.

5. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. The “Last updated” date will be revised when we do. Continued use of the service after changes means you accept the updated policy.

6. Contact

For cancellation help or refund requests, contact us through the channels provided on tierpod.com.